Privacy Policy

1. Information We Collect

At Junglee Games, we collect information that you provide directly to us and information that we automatically collect when you use our services. This includes:

Personal Information

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information (processed securely through third-party providers)
• Communication preferences and customer service interactions

Usage Information

• Gameplay data, progress, and achievements
• Device information and browser type
• IP address and location data (general geographic area)
• Website usage patterns and preferences

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our gaming services. Specifically, we use your information to:

• Create and manage your gaming account
• Provide customer support and respond to your inquiries
• Process transactions and payments securely
• Personalize your gaming experience and recommend games
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulatory requirements
• Send important updates about our services (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party companies that help us operate our platform (payment processors, cloud hosting services)
• Legal Requirements: When required by law or to protect our rights and the safety of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Consent: When you have given us explicit consent to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Secure data centers with physical and digital security measures
• Employee training on data protection and privacy practices

5. Your Privacy Rights

You have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your gaming experience:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account closure plus 3 years for legal compliance
• Transaction records: 7 years as required by financial regulations
• Customer support communications: 3 years for service improvement
• Marketing data: Until you opt-out or 2 years of inactivity

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Support: Contact Support
• Address: Junglee Games Privacy Team, India

12. Compliance and Regulations

This Privacy Policy complies with applicable data protection laws, including:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• General Data Protection Regulation (GDPR) for EU users
• Other applicable regional privacy laws