Customer Support
We're here to help! Our dedicated support team is available 24/7 to assist you with any questions or issues you may have with Junglee Games.
How to Reach Us
Live Chat
Chat with our support team in real-time
Frequently Asked Questions
How do I reset my password?
Click on "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password securely.
Why can't I access my account?
This could be due to incorrect login credentials, account suspension, or technical issues. Please contact our support team with your account details for assistance.
How do I update my profile information?
Log into your account, go to "Account Settings" or "Profile," make the necessary changes, and save your updates. Some changes may require verification.
What should I do if a game is not working properly?
Try refreshing the page, clearing your browser cache, or switching to a different browser. If the issue persists, contact our technical support team with details about the problem.
How can I report a technical issue?
You can report technical issues through our support email, live chat, or by filling out our technical support form. Please include as much detail as possible about the issue.
Support Availability
24/7 Support
Our customer support team is available around the clock to assist you with any questions or issues. Whether it's early morning or late at night, we're here to help.
Response Times
- Live Chat: Immediate response
- Email Support: Within 24 hours
- Phone Support: Immediate during business hours
- Technical Issues: Within 4-6 hours
Still Need Help?
If you can't find the answer you're looking for, don't hesitate to contact our support team. We're committed to providing you with the best possible assistance.